UK Explained
Health services · Ambulances

How long does an ambulance take in England?

In August 2026, ambulances reached life-threatening emergencies (Category 1) in 7.9 minutes on average (standard: 7 minutes) and emergencies such as heart attacks and strokes (Category 2) in 28.9 minutes (standard: 18 minutes), in England.

LIFE-THREATENING (CAT 1)
7.9 min

Average response, August 2026. Standard: 7 minutes. The slowest tenth waited 14 minutes or more (standard: 15).

EMERGENCY (CAT 2)
29 min

Average response, e.g. heart attack or stroke. Standard: 18 minutes. The slowest tenth waited 59 minutes or more (standard: 40).

999 CALLS
876,696

Calls answered in August 2026.

Ambulance response times over time

AMBULANCE RESPONSE: LIFE-THREATENING EMERGENCIES (CATEGORY 1)
7.9 min
▲ 0.4 min since January 2021
What’s this?

The average time from a 999 call being classed as life-threatening, such as cardiac arrest, to an ambulance arriving. The national standard is an average of 7 minutes.

What it cannot tell you: It is an average for England, so it hides differences between areas and the slowest responses.

Source: NHS England, Ambulance Quality Indicators (AmbSYS) · latest August 2026
CSV
AMBULANCE RESPONSE: EMERGENCIES SUCH AS HEART ATTACK AND STROKE (CATEGORY 2)
28.9 min
▼ 0.8 min since January 2021
What’s this?

The average time from a 999 call being classed as an emergency, such as a heart attack or stroke, to an ambulance arriving. The national standard is an average of 18 minutes.

What it cannot tell you: It is an average for England, so it hides differences between areas and the slowest responses.

Source: NHS England, Ambulance Quality Indicators (AmbSYS) · latest August 2026
CSV

Response times by ambulance service

Average response times in August 2026, fastest Category 2 first.

Ambulance serviceCategory 1 averageCategory 2 average
North East Ambulance Service NHS Foundation Trust6.2 min20 min
West Midlands Ambulance Service University NHS Foundation Trust8.0 min21 min
North West Ambulance Service NHS Trust7.0 min23 min
Yorkshire Ambulance Service NHS Trust7.9 min24 min
South Central Ambulance Service NHS Foundation Trust8.7 min29 min
Isle Of Wight NHS Trust8.9 min29 min
South East Coast Ambulance Service NHS Foundation Trust7.4 min29 min
East Midlands Ambulance Service NHS Trust8.8 min32 min
London Ambulance Service NHS Trust7.1 min32 min
East Of England Ambulance Service NHS Trust8.8 min34 min
South Western Ambulance Service NHS Foundation Trust9.6 min38 min
What it cannot tell you. An average hides the longest waits and differences within an area. A faster response does not by itself mean better care, and rural areas face longer journeys.

Questions people ask

How long does an ambulance take to arrive in England?

On average 7.9 minutes for life-threatening emergencies and 29 minutes for other emergencies such as heart attack and stroke, in August 2026.

What are ambulance response categories?

Category 1 is life-threatening (for example cardiac arrest), Category 2 is an emergency (for example a stroke or heart attack), Category 3 is urgent and Category 4 is less urgent.

What are the ambulance response time standards?

Category 1: an average of 7 minutes and 90% within 15 minutes. Category 2: an average of 18 minutes and 90% within 40 minutes. Category 3: 90% within 2 hours. Category 4: 90% within 3 hours.

How long does a Category 3 call wait?

The slowest tenth of Category 3 calls waited 4.2 hours or more in August 2026; the standard is that 90% are reached within 2 hours.

Does this cover the rest of the UK?

No. England only. Scotland, Wales and Northern Ireland publish their own ambulance figures.

Source: NHS England, Ambulance Quality Indicators (AmbSYS), August 2026. England only. Updated every night.

See also: A&E waiting times · NHS waiting list · NHS spending